Entries Tagged as 'business ethics'

Dodgers v Phillies Game Two Thoughts, Costco Rant, And The Office S05E02 Review (”Business Ethics”)

You might have noticed the way I am now labeling my Office reviews (S05E02 = Season 5, Episode 2, e.g.).

One of these days, I’ll go back and fix all my Office-related blog titles to reflect this change.

(No I won’t :P)

- Here’s all I have to say about Game Two of the Dodgers/Phillies series:

BRETT F**KING MYERS??? THREE FOR THREE, THREE RBI, AND TWO RUNS??? ARE YOU SERIOUS???

(Bye, Manny.)

- I love Costco. My wallet might not, but I love Costco. One of the most underrated aspects of Costco has to be their excellent customer service. Most of the cashiers I’ve encountered at Costco were very friendly to me. Sure, there was the occasional cashier that would half-heartedly say “Bye” to me at the end of my transaction, but this was the exception and not the rule.

However, yesterday I got to deal with the most inconsiderate Costco cashier of all time! Rather than repeat what happened, I’ll let the email I fired off to Costco speak for itself:

Hi,

Let me start by saying that several members of my family are frequent shoppers at Costco Wholesale warehouse locations throughout Southern California, and for the most part, we have had few (if any) customer-service related issues with your stores. Most of the cashiers we have encountered have been genuinely friendly to us, usually offering greetings of “How are you today?” followed by “Have a good day!” at the conclusion of our transactions.

On 10/10/2008, however, I had the unfortunate experience of dealing with cashier [cashier name, register #, store #, city, state, zip, and time]. It appeared that I had lined up right around the time that [name] and two other cashiers decided that it would be more important to converse with each other than to do their jobs. One of the other workers was manning a cash register of his own, and the other was responsible for putting scanned items back in to my cart.

When I lined up, I was not at all greeted by [name]—she didn’t even glance in my general direction! Furthermore, while scanning my purchases, there was at least one moment where she completely stopped what she was doing in order to speak to her coworkers! Each time she did this, I was tempted to say “If you don’t mind, please scan my items, and then you can chat when you’re done with me.”

After I paid for the items, [name] handed me my receipt, again without even making eye contact; apparently she still needed to converse with her coworkers! I felt like filling a complaint right then and there, but I thought better of it.

As I mentioned before, my family frequently shops at Costco, and I do not recall a customer-service related issue as atrocious as the situation discussed above. I sincerely hope I will not have to find another Costco to shop at in the future.

Thank you for your time,

I already got a reply from Costco, saying that my email was forwarded to the local manager.

(I know what some of you might be thinking: why would I waste my time filing a complaint? Cashier jobs are horribly thankless jobs, and most cashiers could care less about their customers! I will not dispute this point; however, like I said earlier, I would not have expected such rude cashiers at Costco. It wouldn’t surprise me in the least if something like this happened at VONS, Ralphs, Rite Aid, WalMart, etc., but Costco? Not a chance.)

- Time for my Office review:

My opinion of “Business Ethics” might change if I watch it a few more times, but I just couldn’t really get into the episode. Sure, the whole bit with Jim, Dwight, and Andy was ridiculously funny, but the episode really felt like a chore to get through. As far as “storyline” episodes go, this was one of the least impressive ones.

Thank goodness Jim and Pam immediately announced their engagement! The last thing I needed was a drawn-out, winter break cliffhanger over when they would actually make that announcement. However, when is Pam coming back to Scranton? And what will happen to Ryan when that happens?

Have I mentioned how much I now love Holly’s character? She’s perfect for the show! She’s quirky enough to stand Michael, while, at the same time, you can tell that she wants to do her job well. I like how we got more insight as to why Michael is perfect for running the Scranton branch of Dunder-Mifflin; the process (actually going through the Ethics binder) isn’t nearly as important as the results (getting signatures from the office). Will Michael continue to mold Holly into a female version of himself? Or will Holly continue to butt heads with Michael over office matters?

(Or both?)

So Meredith has sex for discount paper and steak, huh? And Holly wanted her fired??? Give her a promotion! You just knew that Meredith wasn’t going to get punished for her actions, but I thought it was Michael that was going to defend her, not someone at corporate! The writers should continue this storyline throughout the season; maybe we can discover that Dwight traded away some beets for discount paper?

Hopefully next week’s episode will be better.

Dodgers v Phillies Game One Quick Thoughts, And The Office Season 5 Episode 2 (”Business Ethics”) Running Synopsis

- I knew we were in a bit of trouble watching Derek Lowe struggle through that fifth inning.

As soon as I saw Chase Utley deposit a Lowe pitch into right field, I knew we were in big trouble.

(Damn you, Rafael Furcal!)

I muttered to myself, “Take him out NOW, Torre!” knowing full well that that would have been an extremely rash decision to do so.

However, what if Torre had come with the hook right then and there?

(For the record, I picked the Phillies to win this series in six games. I don’t see how the Dodgers’ staff is going to slow down the Phillies’ offense over a seven-game series).

I enjoyed doing the “running synopsis” of last week’s Office episode so much that I think I will do that for the rest of the season. Let’s go!

- Bad, Bad Jim, for not telling the rest of the office about your engagement!

(thinks about it for a second…)

(thinks about it for thirty seconds…)

Smart move, Jim! Seriously, why the heck would he want to tell anyone about their engagement? Why, so Michael can throw them a stupid party? So Dwight could say something wholly inappropriate? So Andy could ask Jim if they could do a double-wedding?

(thinks about it some more…)

Dammit Jim! Well, at least the writers decided not to have Jim and Pam hold off their engagement announcement for too long.

- LOL! Nice reactions from the office!

  • “I thought you were already engaged!”
  • “That was Roy. She was engaged to Roy.”
  • “I have a gift for Pam and Roy. Do I have to get another one?”
  • “A little close to my engagement there, Tuna. What’s your game here?” Thank you, Andy!
  • “She’s not a virgin you know.” Rainn Wilson owes me a new computer monitor.
  • And how many times did Michael get to “rehearse” that tackle on Jim? Bob Sanders should be proud.

- Holly: “Pencils down!” Oh, flashbacks of standardized tests! AHHHHHHHHHHHHHHH!!!!

- Oh dear…Olivia Newton John’s “Physical”??? “Let’s get ETHICAL, ETHICAL!!!!”

Too bad we couldn’t clearly hear the grunting that occurs during the “Let me hear your body talk!” line.

(If you have no idea what I’m talking about, just think about the song might be about…)

I must admit…I’m really enjoying Holly’s character.

- Michael: “Why are you helping her? You’re not even dating.” Thank you Michael, for waiting only two minutes to say something entirely inappropriate.

“She’s my friend, and ultimately my strategy is to…merge this into a relationship, without her even knowing.”

- Holly: “…there’s been some misconduct at corporate.” Well, I’m glad it only took Dunder-Mifflin a few months to begin resolving THAT.

- “…and that employee has been fired.”

Kevin: “Oh, come on! He’s right there! He was hired! Oooh…check it out! HIRE-D guy!” LOL.

(Please, please, please, do not let Kevin think up of a new nickname for Ryan every week!

(while Ryan is fixing a flat) “Hey, TIRE-D guy!”

(while Ryan downs his eighth cup of coffee) “Hey, WIRE-D” guy!”

Ok, I’ll stop.

- Phyllis: “I thought ‘Very Strongly Agree’ sounded stronger than ‘Totally Agree.’” On what planet???

- Holly: “In fact, spending a half hour at the water cooler during work hours is a form of stealing.” I agree with Kelly. What??? Time theft? Shouldn’t Michael have already been executed for time theft by now???

(Did Kelly just make a good, sensible point regarding smokers and their breaks??? What the heck is going on with this show?)

- I can’t remember the last time Angela glanced at the camera!

- Seriously? Nobody in the office wants to speak up about any ethical questions they might have had to deal with? NOBODY?

- Michael: “When I discovered YouTube, I didn’t work for five days. I did NOTHING.”

(Raise your hand if you did NOT do that. If you’re hand isn’t raised, you’re a damn liar :P)

Seriously, nobody is going to take the bait (that anyone can say anything with complete immunity), right?

(Oscar, NOOOOOOOOOOO!!!!!)

- Michael (to Dwight): “You are a thief of joy!” Agreed.

- Meredith: “Have you guys ever met Bruce Meyers, the Scranton rep for Hammermill? Well, for the past six years I’ve been sleeping with him in exchange for discounts on our supplies…and Outback Steakhouse gift certificates.” Yes, Jim, “Jackpot!”

- Yeah, Holly, I’d look like that too if I had to work with Michael Scott.

- Meredith: “Nah, I wouldn’t have done it if it wasn’t for the discount paper. There’s not a lot of fruit in those looms.” Gag.

- I’d feel good about myself too, if I got free steak coupons. Then again, I might not, if I had to earn them like that.

(Um, never mind.)

- Jim (stopwatch in hand): “Yawn: four seconds.” “Personal conversation: seventeen seconds.” I want Jim’s job!

- Michael: “Would you care to bang it out over lunch?”

I predict that, in six weeks, Holly will respond to such a statement with a quick and decisive “That’s what HE said!”

- Idiot! Don’t throw the food away!!! AHHHHHHHHHHH!!!!

- “Business romantic?” Stupid Michael…you should have taken her to a “High class casual” restaurant or something.

- Is it just me, or is Michael making up way more words in this season than in seasons past?

- It took me a while to realize how incredibly funny the scene with Jim, Andy, and Dwight really was. I didn’t catch on even when Jim mentioned Klingons and Wookies!

That one scene might have saved the entire episode. So far, watching this episode has been quite a chore…so much so that I completely missed the mention of Klingons and Wookies the first time around.

Dumbledorf Calrizzien? A ring back to Mordor??? LOL!!!!! No, Andy, that doesn’t sound right indeed.

- Michael: I just don’t want my employees thinking that their jobs depend on performance. I mean, what sort of place is that to call home? And Meredith needs this job. This is her main source of money.”

…………

- Meredith + Chastity Belt = #*$@()$@!*$!!!!!!!

STOP, PLEASE!

(And I did not need to see Dwight peeing into a soda bottle. Did he even clean it before…never mind.)

- Yeah, it must be exhausting to do nothing but watch Dwight work all day.

- That’s TWICE now that Michael has thrown away food for NO GOOD REASON! YOU BASTARD!!!

- Jim: “Nineteen minutes and forty-eight seconds. What were we doing for nineteen minutes and forty-eight seconds?” You mean, not counting the time it took to walk up and down the stairs?

Dwight: “None of your business.”

Jim: “So I guess I can assume that was…PERSONAL?” OH SNAP!!!

Yes, I caught that one immediately.

- Ok, now I absolutely love Holly’s character. The tension in the break room was awesome. I just hope, somewhere down the line, there isn’t a scene where Michael and Holly start ripping off each other’s clothes.

(LET’S GET PHYSICAL!!!

Ugh.)

- GRAY AREA????? WHAT IN THE HELL???

WHAT IN THE HELL??????

Wow, I guess Michael Scott really knows how to run this company.

- Phyllis: “I don’t care what she’s doing, I hope she just keeps doing it.” Oh my.

Full review to come later, but as a preview, let’s just say that I’ll be as optimistic about this episode as I possibly can.