UngsungBlog: A (Fantasy) Sports Blog

I’ve decided to stay away from the latest Diva Favre news.

And the story about my horrible computer build will have to wait.

(Yeah, I’ll manage.)

Quick-hitters:

- I think I figured out the secret as to why diet drinks and protein shakes either work spectacularly, or not at all:  they are intentionally made to taste disgusting!

(Have you ever tried Strawberry Milkshake flavored Muscle Milk?)

These drinks are so disgusting that you’ll either not want to eat anymore ( = instant weight loss!) or you’ll immediately go back to eating junk food after one day on the diet

- File this one under “Quick ways to earn tons of stupid points.”  Do you remember how your high school chemistry teacher always told you to never sniff the chemicals in a beaker/test tube/flask/whatever, and that the proper thing to do is “waft” the odors towards you?

I should probably have heeded that advice.  Yesterday, while cleaning my bathroom, I found a nearly empty bottle of Tilex.  Thinking that my sister might have added water to it (you know, add a bit of water in a nearly empty bottle of cleaner, shake it around, and you have a decent quantity of a dilute cleaner that could be useful for 1-2 more cleanings), I unscrewed the spray, and sniffed the contents of the bottle.

I have no idea what happened in the next 10 minutes.

(Fifty thousand stupid points.)

- So I finally have a serious gripe about my Logitech Cordless Desktop MX3200 Laser keyboard + mouse combo.  The way my desk is set up (opposite the single torch lamp in the room), the media keys—next, previous, volume up/down, mute, play/pause, etc.—are virtually impossible to distinguish!  Am I going to have to buy a small lamp for my desk just to make sure I don’t hit next instead of play/pause???

Too bad this keyboard doesn’t have a built-in backlight.

(Whew!  That was long!)

Before I get to my customer service rants and raves, can you guess which of the companies I listed above are going to get rants, and which are going to get raves?  Decide, and then read on.

- Time to rant and rave!

1) Thank you, Time Warner.  Seriously.  Three rate hikes in three months wasn’t enough?

I got an email from Time Warner saying that my next month’s bill was ready.  That’s when I immediately noticed the amount due:  ~$80.  FOUR rate hikes, and we’re only in July???

It turns out that Time Warner is now charging a “Digital Programming Fee,” bundled into the cost of the monthly HD Set Top Box (STB) rental (now $9.00).  They also, I believe, raised the rental fee of a regular STB to $6.00.

I’m probably going to have to cancel HBO.  I wonder what fees they’re going to try to charge me this time.  I know the downgrade fee is a given.  Will I get hit with a “Live Operator” fee?  How about a “Dial Tone” fee?  Who knows?

(If you put Time Warner in the “rave” category, you must be smoking something.  Can I get a hit of that stuff? :P)

2) So I ordered some free after rebate (naturally) software from J&R a couple of days ago, and two days later, I got a shipping confirmation.  Unfortunately, J&R could not provide me any tracking info, or so their shipping confirmation stated.

The USPS Delivery Confirmation number on the address label of my padded mailer says otherwise.

(Huge drop-off from the first story, huh?)

3) I ordered a Belkin surge protector from Newegg.com a couple days ago.  It was advertised for $9.99 - a $5 coupon - a $5 mail in rebate and free shipping.  When I placed the order, I noticed that I was charged $8.25 for shipping and handling.

I immediately fired off an email to Newegg customer service, requesting a refund of my shipping and handling charges.  That was three days ago.

I eventually found out that the free shipping was a misprint, a Newegg Live Chat CSR explained.  The rep offered me a refund on my shipping charges anyway, and soon after, I got an emailed “invoice” from Newegg granting my credit.

(We’ll score that a half rant, half rave.)

4) OK…this one is neither a rant nor a rave; it’s just a funny story.  I got a letter in the mail about a 0% balance transfer option with Discover, and for kicks (that’s my story, and I’m sticking to it), I called in to inquire about it.  I had intended on doing a transfer in the $2,000-$2,500 range, and explained this to the CSR.

The CSR, who sounded overly cheery for a phone CSR, answered all my questions quickly and adequately.  Right when I was about to hang up, though, she offered me a reduced cap on the balance transfer fee, which was 3% capped at $99; she offered a reduced cap of $75.

It took me half a second to point out that a 3% balance transfer fee on a $2,500 balance was going to cost me $75 anyway.

All the rep could do was chuckle and say “Whoops!”

(OK OK, we’ll score this one a rave anyway.  So if you guessed rant, rant, 50/50, and rave, congrats!  You win 50 Ung-bucks!)

Whew!

Tags: advertising error, balance transfer, belkin, cordless desktop mx3200 laser, delivery confirmation, diet drink, digital programming fee, discover, disgusting, FAR, free ship, hbo, high definition, j&r, keyboard, logitech, media keys, muscle milk, protein shake, rate cap, rate increase, set top box, shipping confirmation, sniffing chemicals, stupid points, surge protector, time warner by Peter
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Sorry, no Office review tonight! I really didn’t expect the Spurs-Hornets game to be THAT entertaining!

Quick-hitters:

- Does anybody own a Treo 700 series, specifically the 755p? My sister’s 755p is in a never-ending reboot loop, no matter how many times I soft- or hard-reset the damn thing. What the hell is causing this, and how the hell do you fix it?

The last I heard, she took the PDA to the Sprint store. Hopefully Sprint stores are not as clueless as their phone reps can be.

- Best Buy sent me this email earlier today:

Dear Peter,

In an ongoing effort to improve our services, we’d like to hear about your experience of having BestBuy.com products shipped. Please click the button below to fill out a brief survey about your recent purchase on 05/01/2008, including [items purchased]. It should only take a few minutes.

Thanks for helping BestBuy.com serve you better!

Usually, I have zero desire to fill out these surveys. However, in this case, I have less than zero desire to fill out this survey. You see, this order is currently on backorder!

Nice job, Best Buy!

- I get a balance transfer (BT) offer from either Chase or Citibank (boooooooo!) practically every day.

(Who doesn’t?)

Normally, these checks find their way immediately into my shredder. Most of the time, I get BT checks on my lowest-limit credit cards—$1,200 and $2,000—or on my primary credit card. If I’m going to take out a BT, I’m not going to “waste” my time on a small balance like $1,000, nor am I going to take out a big BT on a credit card that I use everyday. (Why? So I can pay 12% on my purchase balance?)

Today, though, I found a very interesting offer in the mail from Chase on my second-highest limit card, on which I already have a low-interest (3.99% for life) BT. I’ve received BT checks on this account before, but usually the offers range from weak—4.99% for life—to pathetic—1.9% for six months, and then the purchase APR applies. However, I got two different offers today:

• 0% until 2/09 (yawn)
• 2.99% fixed for life

2.99% for life? Considering that the existing BT on the card is at 3.99%, it would be reasonable to expect future offers to have a higher interest rate, especially when you consider that payments apply to balances with lower interest rates first.

I wonder what my credit score is if I’m being offered a 2.99% balance transfer rate. I know people with good-to-excellent credit card scores that are offered 3.99% rates for life.

- (from Consumerist…just spotted a minute or so ago, that is) I normally don’t shop at Walgreens, usually because CVS deal hunting takes up most of my time as it is :P. However, if one of my local Walgreens pulled crap like this, I’d boycott all the Walgreens in the area for sure.

Cliffs: woman falls into diabetic coma near the checkout register, two nurses and an officer nearby administer OJ and sugar, someone pulls a glucometer off the shelf, woman is rushed to hospital, manager runs out in a hissy fit and demands that somebody pay for all the items.

Seriously? Mr. Manager got pissed off over the loss of an EIGHTEEN DOLLAR GLUCOMETER, as well as some OJ and sugar? From the way he acted (according to the nurse and officer), they used his Gluco-tech 5000 series Professional Blood Glucose counter (accurate to 0.0001%!), went to the appliance section, grabbed a high-end juicer, stole an orange that the manager was saving for a snack, juiced the orange, and gave the patient the juice.

Walgreens’ statement was priceless:

“We’re sorry for the misunderstanding. The store manager didn’t arrive on the sales floor until after the paramedics have left, so he didn’t realize a medical emergency had taken place.”

So the two frantic nurses, the officer, the missing glucometer, and the sirens in the distance, not to mention the obvious commotion in the store, weren’t enough of a clue that a medical emergency had taken place? Not to mention, I think a “misunderstanding” is a slight understatement. At least Walgreens was nice enough to offer a refund on the glucometer…

Question: if the store manager insisted that the accounts of the nurse and officer were wrong, why did he not attempt to explain what really happened?

I hate to imagine what would have happened if the woman had bled on the carpet. Would the manager have demanded compensation for the carpet shampooer he would have needed to clean up the stains?

- Quickly…

It’s about time the Spurs’ Big 3 finally showed up for a game in this series. For three quarters, it sure looked like the Hornets were well on their way to a monumental sweep. I still think the Hornets will win this series, and I like their chances in Game 4. Manu’s got a bum ankle, and Duncan hasn’t been nearly as effective as he has in years past. If the Hornets find a way to slow down Tony Parker, the Spurs are cooked.

For the first time all series, we saw the fluidity that the Spurs offense possesses at times: quick passes down low to Duncan, forcing the double team, followed by several passes to open shooters or cutters. And was that a Michael Finley sighting?

For years, the Spurs were called “boring” and “unwatchable,” but I became a passive fan of the team.

(I know, I know. BLASPHEMY! And BLAS-for-you! BLAS-for everybody in the world…)

I just loved how professional the team was—a Robert Horry hip check notwithstanding—and I became quickly impressed by how easily they were able to reload their teams to contend for championships each year. Of course, it helps to be able to build around a cornerstone like Duncan. As far as their boring offense is concerned, sure, running their offense through Duncan could be considered boring, but it was damn effective, was it not? And now that Tony Parker has flipped the switch and is utterly dominating games with his speed and ridiculous finishing ability, how can anyone call this team “boring” any more? Who wouldn’t like Parker v. Paul to go a full seven games?

As far as the other game tonight is concerned, how about them Cavs and the greatest player in the history of the NBA? Is it bad Cavs offense, or excellent Celtics defense? I refuse to say a little of both, and I’m giving credit where credit is due: to the Celtics’ defense. I know that the C’s had a highly rated defense, but after watching bits and pieces of these two games against the Cavs, I know see why. It’s not that LeBron’s settling for jumpers; it’s that LeBron has no choice but to take jumpers!

Should the Cavs lose this series (I actually had them winning in six, and would now like a mulligan :P), we can’t pin this one on LeBron. Cavs fans can start blaming the Celtics’ D, and I hope this doesn’t cost Cavs’ coach Mike Brown his job.

Until next time!

Tags: balance transfer, best buy, cavs, celtics, chase, chris paul, hornets, reboot loop, sprint, spurs, survey, tony parker, treo 755p by Peter
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