UngsungBlog: A (Fantasy) Sports Blog

I’ve decided to stay away from the latest Diva Favre news.

And the story about my horrible computer build will have to wait.

(Yeah, I’ll manage.)

Quick-hitters:

- I think I figured out the secret as to why diet drinks and protein shakes either work spectacularly, or not at all:  they are intentionally made to taste disgusting!

(Have you ever tried Strawberry Milkshake flavored Muscle Milk?)

These drinks are so disgusting that you’ll either not want to eat anymore ( = instant weight loss!) or you’ll immediately go back to eating junk food after one day on the diet

- File this one under “Quick ways to earn tons of stupid points.”  Do you remember how your high school chemistry teacher always told you to never sniff the chemicals in a beaker/test tube/flask/whatever, and that the proper thing to do is “waft” the odors towards you?

I should probably have heeded that advice.  Yesterday, while cleaning my bathroom, I found a nearly empty bottle of Tilex.  Thinking that my sister might have added water to it (you know, add a bit of water in a nearly empty bottle of cleaner, shake it around, and you have a decent quantity of a dilute cleaner that could be useful for 1-2 more cleanings), I unscrewed the spray, and sniffed the contents of the bottle.

I have no idea what happened in the next 10 minutes.

(Fifty thousand stupid points.)

- So I finally have a serious gripe about my Logitech Cordless Desktop MX3200 Laser keyboard + mouse combo.  The way my desk is set up (opposite the single torch lamp in the room), the media keys—next, previous, volume up/down, mute, play/pause, etc.—are virtually impossible to distinguish!  Am I going to have to buy a small lamp for my desk just to make sure I don’t hit next instead of play/pause???

Too bad this keyboard doesn’t have a built-in backlight.

(Whew!  That was long!)

Before I get to my customer service rants and raves, can you guess which of the companies I listed above are going to get rants, and which are going to get raves?  Decide, and then read on.

- Time to rant and rave!

1) Thank you, Time Warner.  Seriously.  Three rate hikes in three months wasn’t enough?

I got an email from Time Warner saying that my next month’s bill was ready.  That’s when I immediately noticed the amount due:  ~$80.  FOUR rate hikes, and we’re only in July???

It turns out that Time Warner is now charging a “Digital Programming Fee,” bundled into the cost of the monthly HD Set Top Box (STB) rental (now $9.00).  They also, I believe, raised the rental fee of a regular STB to $6.00.

I’m probably going to have to cancel HBO.  I wonder what fees they’re going to try to charge me this time.  I know the downgrade fee is a given.  Will I get hit with a “Live Operator” fee?  How about a “Dial Tone” fee?  Who knows?

(If you put Time Warner in the “rave” category, you must be smoking something.  Can I get a hit of that stuff? :P)

2) So I ordered some free after rebate (naturally) software from J&R a couple of days ago, and two days later, I got a shipping confirmation.  Unfortunately, J&R could not provide me any tracking info, or so their shipping confirmation stated.

The USPS Delivery Confirmation number on the address label of my padded mailer says otherwise.

(Huge drop-off from the first story, huh?)

3) I ordered a Belkin surge protector from Newegg.com a couple days ago.  It was advertised for $9.99 - a $5 coupon - a $5 mail in rebate and free shipping.  When I placed the order, I noticed that I was charged $8.25 for shipping and handling.

I immediately fired off an email to Newegg customer service, requesting a refund of my shipping and handling charges.  That was three days ago.

I eventually found out that the free shipping was a misprint, a Newegg Live Chat CSR explained.  The rep offered me a refund on my shipping charges anyway, and soon after, I got an emailed “invoice” from Newegg granting my credit.

(We’ll score that a half rant, half rave.)

4) OK…this one is neither a rant nor a rave; it’s just a funny story.  I got a letter in the mail about a 0% balance transfer option with Discover, and for kicks (that’s my story, and I’m sticking to it), I called in to inquire about it.  I had intended on doing a transfer in the $2,000-$2,500 range, and explained this to the CSR.

The CSR, who sounded overly cheery for a phone CSR, answered all my questions quickly and adequately.  Right when I was about to hang up, though, she offered me a reduced cap on the balance transfer fee, which was 3% capped at $99; she offered a reduced cap of $75.

It took me half a second to point out that a 3% balance transfer fee on a $2,500 balance was going to cost me $75 anyway.

All the rep could do was chuckle and say “Whoops!”

(OK OK, we’ll score this one a rave anyway.  So if you guessed rant, rant, 50/50, and rave, congrats!  You win 50 Ung-bucks!)

Whew!

Tags: advertising error, balance transfer, belkin, cordless desktop mx3200 laser, delivery confirmation, diet drink, digital programming fee, discover, disgusting, FAR, free ship, hbo, high definition, j&r, keyboard, logitech, media keys, muscle milk, protein shake, rate cap, rate increase, set top box, shipping confirmation, sniffing chemicals, stupid points, surge protector, time warner by Peter
2 Comments »

I have so much to blog about!

(I hate the fact that I’m a lazy bastard :P)

I could blog about the horrible time I’m currently having with my latest computer build (and the worst part is, this build’s for my sister!).  I could go into a mega-rant about one of my biggest pet peeves in the world.  I could blog about my Dodgers being in first place in the National League Pee-Wee division (aka the West).

Basically, I could go in many directions with tonight’s blog entry.  Instead, I think I’ll continue with my Fourth of July weekend adventures.

And sorry, no quick-hitters:

- So on Saturday, we decided that we were going to go to the beach.

(Can you believe it?  Early July, and I haven’t yet stepped foot on a beach???)

As we were determining what beach we wanted to go to, I got an IM from cousin David.  You see, I had been helping him pick out a digital camera for weeks now, and he was trying to decide between one of the following (warning:  shameless link-spamming ahead):

• A Nikon D40 DSLR (my personal choice!)
• A Panasonic Lumix DMC-TZ5k
• A Panasonic Lumix DMC-FZ18k
• A Canon S5 IS (his eventual choice)

Apparently he wanted to go to Camarillo outlet to go clothes shopping, and he bribed us to go with the promise that we could play around with his new camera.  Moi, passing up the chance to play with a new toy?  Are you kidding me?  Not to mention, Camarillo was about 10-15 degrees cooler than it was here!

We didn’t get to the outlet until about 3PM, and because we hadn’t eaten yet, we stopped by the Food Court and grabbed some grilled steak sandwiches.  Pretty greasy, I might say, but what did I expect?  Very non-filling too, I might add, as I grabbed a Wetzel Pretzel about two hours later.  The pretzel was awful!  I ordered a Jalapeno Cheese pretzel, and for some reason, the Jalapenos were sweeter rather than hot.  And don’t even get me started on the substance on the pretzel that resembled cheese.

- Later on in the day, my sister wanted to go to the Coach Factory Store, and apparently they were having a huge sale…which I figured out when we were about ten stores away from Coach.  We went to the NIke store first while my sister went to Coach, and after a few minutes, we attempted to locate her in the Coach store.

That was like trying to find a needle in a haystack.

Eventually, she finished shopping, and got in the quite empty line.  Seemingly out of nowhere, a cute little saleswoman came up to my sister, grabbed her purchases (she accidentally grabbed my sister’s wallet, which was pretty funny), and scurried over to the register.

I believe this is a good summarization of what the cashier said to us:

“Hi!Isthatallyouwanttoday?CanIinterestyouinawalletforthirtyorfortydollars?Yourtotalcomesoutto[some-odd dollars]oh!Isthatagiftcard?Cool!I’msohappytoday!”

Seriously.  Someone might want to check the coffeemaker in the Coach Factory Store break room.

David had an excellent response to the girl:  he asked her if she wanted my sister’s phone number.

I nearly cried from laughter the second we stepped out of the store.  To this day, I’m still trying to figure out how the girl could have been so hyper.  It was nearing 7PM, and the only reasonable explanation I could come up with was that the girl works a four-hour shift, which started at 6PM.  David, being inappropriate as usual, mentioned that perhaps she was hiding something…

- After a bit of deliberation, we decided to have dinner at My Brother’s BBQ, on Ventura Blvd. between DeSoto and Canoga Blvd.  I had the Tri-Tip, sliced ham, and sliced pork dinner, and boy was the Tri-Tip excellent!  The ham was average, and the slice of pork I had was a bit too fatty.  The cole slaw and baked potato were about as good as you could expect it to be (namely, just OK), but the garlic bread was incredible!  Super garlic-y, and super buttery.  Yum!

My sister and cousin David split two dishes:  broasted and BBQ chicken, and chicken and ribs.  I tasted a bit of the ribs, which were really really dry.  The BBQ chicken was ok, and I forgot to ask how the broasted chicken was.

After dinner, we headed to Gelson’s to get some bakery grub.  We decided on a chocolate truffle (quite good), a canolli (very good!), and a Napoleon (awesome, especially because it wasn’t nearly as sweet as some places make it).  The day ended with us chowing down on dessert, followed by cousin David going crazy on SingStar 90s.  Too bad he deleted the video we made of him singing New Kids on the Block’s “Step By Step;” it was quite awesome.

(And by quite awesome…you know…)

Until next time!

Tags: broasted chicken, canon, coach factory store, garlic bread, gift card, hyper cashier, lumix dmc-fz18k, lumix dmc-tz5k, my brother's bbq, nikon d40, panasonic, ribs, S5 IS, singstar 90s, tri-tip by Peter
1 Comment »

Happy Fourth of July!  Hopefully, I’ll actually get to see some fireworks this year (and no, not of the figurative type!)

- Temperature-wise, it hasn’t been as hot lately as it was a few weeks back, when we were regularly getting temps in the mid-100s during the day, and mid-80s at night.  For some reason, though, I’ve been having a hell of a time getting any sleep!

It almost feels like my room is a good ten degrees warmer this week than it has been in weeks past.  Case in point:  I’ve had no choice but to leave my Honeywell tower fan on all night.  Even with the fan on all night, I usually wake up with my pillow covered in sweat.

(Apologies to anyone that got grossed out by that image.)

I can’t wait for October.

(As far as the title is concerned…hot heat?  As opposed to cold heat, right?  See what the heat does to me? :P)

- The more my wallet tightens up, the more frequently I find incredible TV deals, no thanks to SlickDeals.

Case in point:  a 46″ Samsung 1080P LCD HDTV for $1299?  An Element 42″ 720p LCD HDTV for $699?  An Envision/AOC 42″ 720p LCD HDTV for $849?  Not to mention, according to SlickDeals, J&R through Amazon had a 37″ Sharp for $699!

I’d love to upgrade from my 32″ Sceptre Komodo, but the little fact that I’m broke is keeping me from doing so :P.  I fear, though, that the closer we get to football season, the bigger the urge will be for me to upgrade.

I think I should put my wallet in a giant block of ice.

- I end today’s blog entry with quite possibly the most selfless act in sports history.  Wizards G Gilbert Arenas, figuring out that $127 million was a tad too much money for his services, happily took a pay cut…of $16 million, meaning he’ll get a paltry $111 million over six years.

Something tells me that Arenas was happy for the dollar figure because it’s palindromic, or something like that.  In that case, why didn’t he ask for $111,111,111.11?

I love this quote:

“What can I do for my family with $127 million that I can’t do with $111 million?” he told The Washington Post.

How noble.  Maybe those ridiculously highly-paid CEOs can take a cue from this guy.

Talking about why he offered a hometown discount, Arenas said:

“I’m basically giving back $16 million,” Arenas told the Washington Times. “This is in line with what I’ve been saying the whole time. You see players take max deals and they financially bind their teams. I don’t wanna be one of those players and three years down the road your team is strapped and can’t do anything about it.”

While it’s true that Arenas is giving the team a $16 million “discount,” he’s not exactly freeing the Wizards from the binds of the salary cap.  Here is the Wizards’ current cap situation; factor in Antawn Jamison’s $12.5 million per year contract (assuming he gets $12.5 million next year), and the Wizards are already at ~ $54 million in contracts.

Now, the 2008-09 salary cap figure hasn’t been released yet, but let’s assume it is ~ $57 million (it was ~ $55 million last year).  If Arenas’ new deal starts at $12 million per year, the combined contracts of Jamison and Arenas already put the Wiz way over the salary cap.  So how does this hometown discount help the Wiz in signing another free agent?

About the only thing I could think of is the fact that the discount might lower the Wizards’ luxury tax payments, if they happen to go over the tax threshold (if they use their mid-level exception this year, it appears that they will surely go over the tax threshold).  So in a nutshell, Arenas is, in the most basic sense, saving the team a bit of money.  His contract, though, certainly appears to keep them from improving the team much.

(Now, I don’t pretend to be a cap-ologist, and everything I said above could be completely wrong.  If I am so, I would appreciate any corrections!)

Tags: 1080p, 720p, aoc, element, envision, fireworks, fourth of july, gilbert arenas, hdtv, heat, hometown discount, lcd, new tv, night, samsung, sceptre komodo, sharp, washington wizards by Peter
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My head hurts.

And I hate stupid people.

Quick-hitters:

- Office fans, rejoice! According to Office creator Ricky Gervais, Carell has signed a three-year contract extension to continue making episodes of The Office.

W00h00!!!

- (Thanks, or maybe no thanks, Krunk) Do women REALLY like douche-y a-holes like this clown?

There are guys that think they’re the greatest, and then there’s this guy.

My head is still reeling from listening to the clip…ONCE!

(BTW, if you want to talk “douchebag,” look no further than Countrywide CEO Angelo Mozilo.)

- I’m surprised that Chase, Citibank, and Discover haven’t called me up lately, inquiring as to why I haven’t bought anything lately.

How will these companies ever stay in business?

- Have you seen a commercial for the “Guitar Idol?”

(Warning: an obnoxious, insipid, and possibly traumatizing commercial, the same one that is shown on TV, appears on that site. You have been warned.)

Basically, these devices are oversized, rubberized (I think) guitar pick-shaped devices with a built-in speaker. Each pick is programmed to play two songs, and apparently you’re supposed to “strum” the pick up and down along with the music, adding your own guitar riffs.

This would be an awesome idea…if Guitar Hero and Rock Band never existed. Well, that, and if air guitar players didn’t look ridiculous.

The best thing about these picks? $19.95 + $8.95 processing and handling!!! I think I would be happier with the money.

- So here are some super-late, and probably already oft-repeated thoughts regarding Thursday’s NBA Draft:

1) It didn’t surprise me that Miami went with Michael Beasley. How he will fit with Wade + Marion, though, is another story. If they click, and Mario Chalmers (great pickup, BTW) relegates Jason Williams to the bench, will Riley mosey (sp?) his way down to the Heat bench next season?

2) I hate the Memphis-Minny swap for both sides. Minny picked up an undersized PF in Kevin Love (don’t they already have one in Al Jefferson?) and traded away a potential superstar in O.J. Mayo in the process. And doesn’t Memphis have enough guards already? And they had to throw in Mike Miller in the deal as well?

What’s next? Is Minny going to trade Al Jefferson back to Boston for cash considerations? Is Memphis going to trade O.J. Mayo to the Lakers for D.J. Mbenga?

3) I am not a fan of the Sonics pick of Russell Westbrook at #4. They could probably have traded down (say, to #7) and still picked up Westbrook. Now, if he learns how to play the point, and develops a reliable jumper, then this is a great pick. As it stands, I thought this was a serious reach (but nothing compared to the Kings’ pick of Jason Thompson at #12.)

If I think of something else to say, I’ll add it later. For now, though, here are my draft winners/losers:

4) Winners: Miami (especially if Chalmers works out), New Jersey (Brook Lopez at #10 was great value, but I don’t particularly like the Ryan Anderson pick), and Portland (Bayless fits the team perfectly, and they now have something like 200 future picks stockpiled). The Clippers are winners if DeAndre Jordan doesn’t flop. And can I put the Lakers in this list for acquiring Pau Gasol for the 28th overall pick, a sack of potatoes, Gasol’s brother, and Javaris Crittendon?

Losers: Sacramento (Jason Thompson? Patrick Ewing, Jr.?), Milwaukee (they love SFs, and sorry, but Joe Alexander has bust written all over him), and honorable mention to Knicks’ pick Danilo Gallinari (was that a brutal crowd or what?).

Final thought: I love the T.J. Ford for Jermaine O’Neal trade for Toronto. They got rid of a redundant player for a high-risk, high-reward player in O’Neal, and the 17th pick (Roy Hibbert) isn’t going to be a game-changer. IF (and that’s a huge IF) O’Neal plays sixty games, and is healthy for the playoffs, look out for Toronto!

As for Indiana, I like T.J. Ford, and Brandon Rush will be a solid pro. But, they had Jerryd Bayless fall to their laps at #11. Why not keep him as an insurance policy for T.J Ford, as well as a guy who can play some shooting guard?

That’s all for tonight.

Tags: commercial, douchebag, guitar idol, indiana pacers, jermaine o'neal, jerryd bayless, kevin love, los angeles clippers, mario chalmers, miami heat, michael beasley, milwaukee bucks, office, oj mayo, portland trail blazers, ricky gervais, russell westbrook, sacramento kings, steve carell, t.j. ford, toronto raptors, voicemail by Peter
2 Comments »

Quick-hitters:

- 99 degrees (102 RealFeel) yesterday; 103 (108) today.

It’s only June! Help me!

It’s so freaking hot that I have to turn on the A/C…at 8pm!

(More on the heat later.)

EDIT: We just had our first lights-flickering moment of the season! Rolling blackouts, here we come!

- The Dodgers are on a three-game winning streak! W00t!

Oh wait…they swept Cincinnati. Never mind.

(Now I hear that Rafael Furcal won’t be back until the All-Star Break. Sigh.)

- So after a several-month long absence from eBay (8.25% final value fees + 3% PayPal fees!!!!!), I posted a few things for sale that I couldn’t move on Amazon.com.

Two days after listing the auctions, nine eBay-related messages showed up in my inbox. Of the nine, two were legitimate questions about my auctions, four asked for shipping costs to a foreign country (obviously, these bidders missed the boldfaced part of my auction description that says that I will not ship to international bidders), and three were emails that looked something like this:

Subject: [eBay user] thought you might like this item on eBay

Body: We’re a big shipping company in China [blah blah blah] We specialize in wholesale electronics [blah blah blah] cell phones, laptops, computers, LCD TVs, plasmas, etc.

[blah blah blah] [contact info] We hope to conduct business with you.

One week later, and I got a total of nine or ten of these stupid emails. Never mind the number of phishing emails from fake sites like signin-ebay.com, e.g.

(Tangent: Every time I log on to my eBay account, I see an ad for a discount offer on an eBay symposium. Yeah, like I am going to pay to hear eBay explain why they need to raise their fees even more.)

- So I think my family is officially addicted to Crystal Light. Armed with a $15/39 coupon (SUMBEV39), I ordered the following flavors of Crystal Light for my sisters:

• Crystal Light On the Go, Immunity Pomegranate Cherry, 10-Count Box (Pack of 6)
• Crystal Light On-the-Go Metabolism Plus Green Tea Peach Mango, 14-Count Packets (Pack of 6)

If the temperatures around here stay in the low-100s, these Crystal Light packets probably won’t last more than a month.

- At about 7PM last night, my sister asked me to assist her in installing her Sirius satellite radio antenna in her car. When we started the install process, we noticed something immediately: it was freaking hot!

(Her car thermostat reported 84 degrees, although I don’t think it was that warm. It was still really warm, especially for 7PM, though.)

So the installation of the antenna involved attaching above the rear windshield—the antenna itself is magnetic, and there’s a small piece that is adhesive-backed, which further helps to secure the antenna to the car, as well as protecting the antenna cable from kinks. The antenna wire is then to be fed under the rubber molding that surrounds the rear windshield, followed by threading through the trunk, into the back seat, along the floor, and eventually to the radio itself. Sounds easy, right?

We had three different plastic putty knives (the instructions suggested that we use a putty knife), and a small pocket blade (and by that, I’m talking about those “blades” on a Swiss Army knife), and had nothing but trouble threading the cable underneath the rubber molding. That’s when my sister got this great idea to use index cards to push up the rubber molding, allowing us to push the cable underneath the molding.

The idea was brilliant, although I think I punctured the antenna anywhere from one to a hundred times when I used the putty knife to force the antenna underneath the molding. Once that was complete, we fed the wire through the trunk, down the back seat, along the floor of the passenger side of the car, and that’s when we ran into another snag.

There was enough wire to connect the radio only if we kept the radio near the cup holder. There went any ideas of sticking the radio on the dash! However, my sister loved the idea of leaving the radio near the cup holder!

(Whatever floats her boat, I suppose.)

Overall, installation of the antenna was relatively painless. I just fear that someone is going to rip off the antenna. And if you think I’m crazy, recall that I live in a complex where our “Welcome” mat was stolen…right in front of our front door.

Next time, I’ll mention what else happened with my sister and Sirius customer “support.” Until next time!

Tags: antenna, blackouts, cincinnati reds, ebay, heat, installation, los angeles dodgers, rafael furcal, real feel, satellite radio, sirius, spam, stratus 4, sweep, temperature by Peter
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Quick-hitters:

- How come I never realized how addictive graham crackers can be?

Damn graham crackers. Good thing I don’t have any chocolate and marshmallows lying around…

- Current rebate-o-meter: ~$1,400. Apparently I forgot to enter about $400 in rebates that I almost completely forgot about!

And by “enter” I mean “I completely forgot about these items I ordered, and therefore I’m not even close to thinking about filing these rebates.”

I’m lazy.

- Hey Sprint! Did you loan out some of your CSRs to Sirius?

I was shopping through Sirius’ web site via AAA for a radio and subscription service. The site had a pretty nice deal: $14.99 for the Stratus 4 Dock & Play Kit, plus a free month of service and free activation. After notifying my sister of the deal, she quickly told me to order it for her.

When I got to the checkout, though, I saw the $15.00 activation fee in my shopping cart. I looked back at AAA’s website, and made absolutely sure that everything looked good. Free shipping? Check. Free month of service? Check. One year subscription? Check. So where’s my free activation?

I called the Sirius/AAA hotline, and almost immediately, a guy with a thick accent answered. He asked me for my name, phone number, and address, but I pointed out that I was not yet a subscriber, and just had a question or two about a AAA promotion. I pointed out that AAA members get free activation when ordering online, adding the fact that I did sign up for a one year contract.

The moron asked me to read the serial number off the back of my radio. Strike one.

I reminded him that I was not yet a subscriber, and wanted to sign up for service. I stated again that I was supposed to get free activation as a AAA member.

The moron, matter-of-factly, stated that it was “policy” to charge the $15.00 activation fee. Strike two.

At this point, I was furious, so I decided to speak in my one-word-at-a-time, near-the-top-of-my-voice voice (which will, from now on, be known as the “IVR voice”), pointing out again that I was signing up through AAA’s site, and the site clearly mentions that AAA members get free shipping AND free activation.

The moron told me that he would research it with “somebody,” and he put me on hold. When he came back, he acknowledged an error on the site, and that I should only be charged $10 for activation. Foul tip…

I screamed, “TEN DOLLARS IS NOT FREE!” That’s when the rep dropped this bomb on me: he said that his coworker insisted that the activation charge was correct!!!

(Now I’m assuming “coworker” != “supervisor.” For all I know, maybe he did mean supervisor. For now, though, I am not giving him the benefit of the doubt.)

One final time, I adamantly pointed out that I should be getting free activation. That’s when I heard his “coworker” in the background utter “It’s right! It’s right!”, to which the trained seal stupid rep responded with something to the effect of “There is a $15.00 activation fee, which is policy to charge for new subscriptions.”

*click*

Strike f**king three.

EDIT: Wanting my sister to share my pain, I had her call back and try to get a supervisor on the line. “Jay” answered her call, and while he wouldn’t transfer her to a supervisor, he did append our order for free activation. There were some issues getting the radio she wanted for $14.99, but he eventually fixed the pricing of the kit as well. He was ready to put the order through, and he asked my sister if it was OK to put her on hold.

She did. And, in-freaking-explicably, she “accidentally” hung up on him.

She immediately called back, and tried to find “Jay.” The first rep explained that she couldn’t do so without his extension. The second rep she spoke to wouldn’t put the order through, insisting that the price of the radio was wrong. While being on hold with a third rep, and she inexplicably hung up while on hold a third time!

(Apparently the rep I dealt with cursed us.)

When she called yet again, she again demanded a supervisor. Tired of waiting being placed on hold for so long, she hung up and called again. Finally, she got a rep that spoke English!

This rep instructed my sister to order the service through sirius.com, and once the order was in the system, the rep was going to manually waive the activation fee. How do you suppose that went?

After the order was submitted, the rep put my sister back on hold, and attempted to manually credit her account. When she came back on the phone, naturally, she told us that she could not credit the account. Instead, she told my sister to call back when she receives the radio, and request the credit upon activation.

Hey, stupid rep: if you couldn’t credit the account right now, what makes you think one of your fellow morons reps is going to be able to credit the account when my sister calls in to activate the radio?

Several calls, zero supervisors, two headaches…and we aren’t even customers yet. Awesome.

- Paul Pierce went 2 for 14. Kevin Garnett went 6 for 21. The Lakers held a double digit lead in the first half. Kobe Bryant shot 18 foul shots. Sasha Vujacic scored 20 points.

And after all that, the Lakers still had to fight for a Game Three win? That can’t bode well for the Lakers’ chances in the series. Then again, Lamar Odom was non-existant for three quarters, Pau Gasol got a couple key offensive rebounds, and Derek Fisher had another ineffective game. So did the Lakers really win, or did they just not lose?

Speaking of Sasha, what a great game he had. Killer treys, irritating defense, but not a single shot of him adjusting that thing he had in his head that keeps his hair manageable? And I loved the little tussle between PJ Brown and Jordan Farmar.

If Pierce and Garnett give Boston anything decent in Game Four, and Odom and Gasol rebound as well, who wins Game Four. You have to give the Lakers a slight edge, all things considered, don’t you? Then again, a dominant Pierce might be all Boston needs to win Game Four and end the series in six games at the most.

Note to Phil Jackson: Trevor Ariza does not belong on the court, much less checking Paul Pierce or Ray Allen.

Until next time!

Tags: boston celtics, free activation, incompetent csr, kevin garnett, kobe bryant, los angeles lakers, paul pierce, sasha vujacic, satellite radio, sirius, stratus 4 by Peter
2 Comments »

I’m going to go sports-free today.

In other words, I’ve got tons to rant (and a little bit of raving) regarding customer service issues.

(Warning: L O N G blog entry today!)

Quick-hitters:

- So I just signed up for a free seven day trial of Sirius Internet Radio.

(I know…I’m WAY late to the party).

So far, I like the idea of commercial free radio, though I was hoping that the stations were COMPLETELY interruption-free (every now and then, the DJs insist on interjecting their thoughts between songs).

You could say that I’m testing out Sirius to try to convince my sister to sign up. With her AAA card, she should be able to get a decent deal on service + a radio, though nothing close to the $0 deal that was posted on SlickDeals recently, which even included a $30 gift card!

- I understand that credit worthiness is as understood as Mars, but I gotta wonder why Discover card is willing to offer me a promotional 0% balance transfer rate for a year, Chase is offering the same—as well as 2.99% for life (and that check is still sitting on my desk just in case)—but Citibank insists that their 0% for 4 months or 7.99% for life offers are worth my time.

Worse, while Discover only offers me this when I log into my online account, and Chase sends me balance transfer checks about once a quarter, Citibank insists on sending me these checks 2-3 times a week. I guess that’s why I bought a Staples MailMate shredder.

- Current rebate-o-meter: $1,049, with at least $200 “cut” (check written, and en route to me.)

Current unfiled-rebate-o-meter: $500 or so

(I’m so lazy.)

- Screw you DHL, and you too, idiot driver! I had a package scheduled for delivery on Wednesday, but I was not available to sign for the package (it was signature required). I got the notice on the door that night, and the next day, my sister was around to sign for the package.

That evening, the driver never came around! I checked the status of the package, and it said that a delivery attempt was made at 2:54pm! Ok…then where’s the second notice, remarking that Friday would have been DHL’s third and final delivery attempt?

I was around all day on Friday, awaiting the package, and around 7:00pm that night, I checked the status of the package again, and it appeared that the package never made it into the hands of the driver! WTF???

I called DHL earlier today, and the rep flatly told me that it was returned to sender. When I asked him why only two delivery attempts were made—by my count, there was only one delivery attempt, but whatever—the rep told me that the first delivery attempt was made on Tuesday.

(WRONG! Look at the status page! And I’m completely ignoring the fact that the package went to the wrong shipping facility on 6/2, a day before the supposed first delivery attempt!)

The rep asked me if I received a notice, and I pointed out that I received one on Wednesday. I then explained that, if the second delivery attempt was made on Wednesday, then why did I not get a notice on Tuesday? In addition, if this was the second delivery attempt, then wouldn’t I have been notified that the next delivery attempt would have been my last?

That’s when the rep dropped this bomb: he said that the driver scanned the package three consecutive days, and that the third scan was done on the sixth.

(If that’s the case, then wouldn’t the first scan have come on the fourth, and not the third as the rep mentioned earlier?)

The rep added that, regardless of what the online tracking says, three scans = three delivery attempts. I pointed out that the driver might have been at my front door once out of the three attempts, and the rep would not budge on his three scans = three delivery attempts argument.

I’m almost 100% convinced that, after Wednesday’s delivery attempt—regardless of which delivery attempt that was—the driver didn’t even try to contact me via the intercom on Thursday, and didn’t even bother to attempt a delivery on Friday. Good thing the package contained nothing of great importance.

I suppose DHL guy still isn’t as bad as the FedEx driver, who really loves to throw packages against my front door. And as much as I think the UPS guy is not at all funny, at least he cares enough to leave me notices every day that he attempts a delivery.

And I don’t want to hear, “Well, if the package was important, then why didn’t you sign the back of the notice?” One, even if I did so, I’m not even sure that the driver made a second or third delivery attempt! How can he leave a package without stopping by my front door? Two, I still live in the complex where an LCD was stolen from my front door, and someone’s boxed up broken tuba (!!!) was stolen from their front door!

Screw you, DHL.

- After all that ranting, I think it’s time to switch gears. I submitted a $30 rebate for Windows Live OneCare, which, according to my records, was mailed out on 5/6/08.

The rebate check showed up in my mailbox today.

(In a world where rebates takes 8-12 weeks, usually from the date of receipt, but sometimes from the date of the end of the promo, or even 30 days after the end of the promo, a rebate that takes four weeks to receive is awesome.)

I checked my email inbox and noticed that I had only gotten notification that the rebate processor got my submission on 5/27 (the email itself arrived 6/3). Thirteen days—nine business days—from receipt to a check? Wow!

Even funnier is the fact that, when I checked out my online rebate status, it says this:

Date received: 05/27/08

Date checked mailed: 06/19/08 (est.)

Estimated check arrival date: 06/29/08

In other words, the rebate processor still thinks the check is only in the processing stages!

Incidentally, Microsoft rebates are handled by Young America, the same company that processes TrendNet rebates (rejection rates = Ray Allen’s free throw shooting percentage; really really high, in other words), Corel and Office Depot rebates (really really slow), and Sony software rebates, which leads me to my last story…

(Young America also used to handle Kaspersky rebates, and while I had no real problems with Kaspersky rebates handled by these guys, many people on SD weren’t so lucky).

- Three days ago, I checked the status of a pair of Sony Vegas Movie Studio 8 rebates at web-rebates.com. One rebate was good to go, but the second rebate had this little remark attached to it:

Submission did not include an original UPC from Movie Studio 8

Now, the UPC was a sticker, which I stuck smack dab on the top edge of the rebate form. Certainly you can see how a moron could miss that, right?

(Unless the piece of invisible tape I used to further stick the UPC to the rebate form yellowed in transit, and thus blocked the UPC from plain sight, I guess…)

Naturally I did what I do best: I sent a hate-filled email to their customer service desk, using the webform found here. This morning, I got this reply:

Dear Mr. Ung,

Thank you for your interest in the Sony rebate offer.

We have reviewed your request and find the UPC was submitted. Your $30.00 rebate has been processed.

Please allow 10-14 days to receive your rebate check.

We apologize for the error and the inconvenience incurred.

It’s good to know that these rebate processors don’t mis-see (:P) UPCs, and then immediately trash the rebate submission afterwards, which begs the question: why don’t they? If a rebate submission is clearly invalid, then why keep them?

Perhaps it has something to do with rebate companies trying adhere to a strict quota of only processing a select percentage of rebates…

(Nah.)

Tags: balance transfer checks, chase, citibank, dhl, discover card, frys, idiot driver, internet radio, microsoft, missing UPC, rebates, return to sender, satellite radio, sirius, tracking, web-rebates, windows live onecare, young america by Peter
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I didn’t watch much of the Detroit-Boston game, partially because I watched the Dodgers choke away another lead against the Cubs, and partially because the game kinda bored me to tears :P.

Quick-hitters:

- Oh dear…for the fifth time today, I’ve seen that stupid McDonald’s commercial that insists on telling me what the ingredients are in their new Southern Chicken Sandiwch…in Spanish.

Pan. Pepinillo. Pollo. Phuck off.

(Yeah, I’ve got issues.)

McDonalds needs to take note of the latest DQ commercial, where the dad refuses to share his ice cream with his kid until the kid repeats a really long word (EDIT: antidisestablishmentarianism), which the kid does. Now THAT’s funny.

- Backache update: it was really stiff this morning, but loosened up dramatically as the day went on.

I’m guessing that the 8 Tylenol I’ve popped throughout the day helped, though it might be time for me to think about buying a new mattress…

The real crappy thing about the backache is that I haven’t been able to lift weights lately. Argh…

- So Bobby Petrino couldn’t find a better way to resign from the Atlanta Falcons, eh? I heard this story on The Jim Rome Show earlier today, and Petrino’s quote, if accurate, is borderline stupid:

When asked if he could have handled it any differently, he said, ‘Not that I know of. Because of the timing of it and both sides of the fence, that is kind of how it worked out. It was a situation where you have no other choice.’

Pardon me for being repetitive (as in, repeating what Rome said), but you couldn’t find a better way to resign than leaving non-personalized cards in each player’s locker? You had no other choice but to quit on your team without even a face-to-face talk with them? And timing??? There were four games left in the season! You couldn’t stick around that much longer?

(Obviously not, as he was in Arkansas doing their team cheer not long after “resigning.”)

Idiot.

- Speaking of idiots, when will Joakim Noah figure things out? Days after being arrested for marijuana possession and having an open container of alcohol, he then proceeded to commit a pair of traffic violations on the University of Florida campus. Well done, genius. Why not go for the trifecta and commit petty theft? I don’t know about most people, but if I get busted once for something, I’m going to make damn sure that I don’t get busted doing something else for, at the very least, the foreseeable future!

I love this quote by Noah’s father:

“I don’t understand all that fuss for just drinking a beer on the street,” Yannick Noah said Tuesday at the French Open.

All that fuss? It’s freaking illegal! Maybe if your son didn’t commit a crime, there wouldn’t be any fuss!

Idiots.

- Let’s lay off the idiots for a while and talk about my Memorial Day weekend.

The short-short-short version: CVS, food, food, and lots of food.

Yep, I spent an hour or two of the weekend at CVS. Hey, I couldn’t resist more free stuff, including Sobe Life Water bottles for better than free after rebate!

(Off topic note to self: Never, ever, buy MetRX protein bars again, even if they’re better than free after rebate! When I chew on a “Chocolate Roasted Peanut” bar, I expect the filling to be of a different color than the chocolate coating.)

I also hit up another Ross, and to my amazement, I found a sweater I had returned a few weeks ago. I checked the tag, and noticed that the sweater was marked for clearance at $9.99, or half what I originally paid for it! Naturally, I re-purchased it :P.

As far as food is concerned, I think I ingested 10,000 calories on Sunday. For lunch, my dad made some steamed pork dish that was awesome. My mom, not to be outdone, made this crepe dish filled with ground chicken, chopped long beans, bean sprouts, and shredded coconut. I wish I knew how to make that.

As if that wasn’t bad enough, my mom and aunt decided that they wanted to BBQ that night. They bought several New York Steaks, which they were going to cube and use for kebabs. I managed to snag two steaks (one for me, one for my sister), seasoned them with kosher salt and black pepper, sprinkled them with some melted butter, and grilled them to medium rare. Damn…I’m not sure why I never thought of using butter on my grilled steaks before! I’ve always done so when I pan-fry a steak, but now I know how well butter works on a BBQ’ed steak!

The kebabs were made with cubed steaks marinated in Korean BBQ marinade (why???), and arranged with mushrooms, green and red bell pepper, tomatoes, and Italian squash. Have I ever mentioned how BBQing makes veggies so damn tasty? As if that wasn’t enough, we also had chicken wings and drumettes, marinated in the same Korean BBQ marinade.

We also had grilled pineapple, which was amazing, and I think I ate the equivalent of half a pineapple. I couldn’t resist! Between the pineapple, the three or twenty kebabs I managed to inhale, the few chicken wings that happened to find its way onto my plate, and the steak, dinner had to be somewhere around 5,000 calories :P.

If the weather permits, I might BBQ again this weekend.

Tags: atlanta falcons, backache, bbq, bobby petrino, chicken wings, idiots, joakim noah, kebabs, marijuana, memorial day, new york steak by Peter
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Quickie blog tonight. Expect tomorrow’s blog to have two Office reviews, both last week’s episode, and the season finale.

(Tangent: Season finale??? Don’t the writers and producers owe us a few extra weeks of television shows after the writer’s strike? And what about the DVD sets for this season’s TV shows? There’s no way that these shows can charge us full price for a half-season’s worth of episodes, right?)

(Tangent #2: Dwight Schrute just announced that he is running for VP on John McCain’s ticket on The Tonight Show! He’s got my vote :P)

(Tangent #3: Howard Dean just offered Dwight Schrute two flamethrowers. I sense a change in loyalty.)

One quick-hitter:

- I can’t believe I have not seen this video before, but check out the curve on this curveball!

Clayton freaking Kershaw. Let’s hope he’s closer to the next Sandy Koufax than the next Darren Dreifort.

BTW, Andruw Jones got two hits today??? CRAZY!

- Ross is officially evil. I went back there today to return a few items of clothing, and got ~ $50 returned to my credit card. That’s when I decided to do some quick shopping.

After browsing through the clearance racks, I ended up buying two pairs of shorts and a cheap T-shirt, and I almost walked out with a $55 jacket marked down to $10.

I’ve been to Ross five times in the last two weeks now, and even though I’ve made returns three times, I haven’t walked out of the store without purchasing anything. Grrrrrrr.)

(Tangent: Speaking of evil stores, my sister walked into Target last night to look for one item.

She walked out with a nalgene water bottle and a copy of SingStar Rocks with two microphones (clearanced to $24.99 from $49.99). The hilarious thing about the trip to Target was the fact that we thought the store closed at 9:30. It was 9:15 or so when we got to the store, and we made a pact to bee-line towards the one item she needed.

Once we found out that Target closed at 10, the spending spree began :P).

(Wow. Four tangents in a single blog? This must be a record!)

- I could easily flip over my assessment of Game Four of the Lakers-Jazz series on its head, and it would be wholly appropriate. There were some pretty questionable calls—Gasol practically ran over Harpring in the fourth quarter, and Odom was barely touched on his dunk that was assisted by Gasol.

(By the way, Okur completely flopped on the critical offensive rebound and dunk by Gasol. As if Gasol could shove a seven-footer, 250+ pounder six feet with his left arm.)

It’s easy to blame the refs for bad calls, but that would ignore the real reason by the Jazz probably blew their best chance to steal the series: the third quarter. How many chances did Utah have to take the lead in the third quarter? Missed layups, bricked jumpers, and TOs…THAT’s the reason why Utah gagged away Game Five. Add a dash of Pau Gasol, and Utah has to be kicking themselves right now. Was he huge or what down the stretch of Game Five?

And has anybody seen Carlos Boozer? How has he disappeared in the three games at Staples?

One quick comment about the Celtics-Cavs game: I almost pulled off an unprecedented double Ung-hex. Early in the game, the Cavs were up by double digits, and I declared the Cavs the winner of the game, going so far as to say that the Cavs were going to win the series in six games.

Late in the fourth quarter, I switched over to the Dodger game, figuring that the Cavs were done. When I switched back to Cavs-Celtics, the Cavs got within four points. Too bad the Cavs couldn’t pull off my double Ung-hex the victory.

Until next time!

Tags: clayton kershaw, clothes, curve ball, double ung-hex, evil, jazz, lakers, mehmet okur, pau gasol, ross stores, target by Peter
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Sorry, no Office review tonight! I really didn’t expect the Spurs-Hornets game to be THAT entertaining!

Quick-hitters:

- Does anybody own a Treo 700 series, specifically the 755p? My sister’s 755p is in a never-ending reboot loop, no matter how many times I soft- or hard-reset the damn thing. What the hell is causing this, and how the hell do you fix it?

The last I heard, she took the PDA to the Sprint store. Hopefully Sprint stores are not as clueless as their phone reps can be.

- Best Buy sent me this email earlier today:

Dear Peter,

In an ongoing effort to improve our services, we’d like to hear about your experience of having BestBuy.com products shipped. Please click the button below to fill out a brief survey about your recent purchase on 05/01/2008, including [items purchased]. It should only take a few minutes.

Thanks for helping BestBuy.com serve you better!

Usually, I have zero desire to fill out these surveys. However, in this case, I have less than zero desire to fill out this survey. You see, this order is currently on backorder!

Nice job, Best Buy!

- I get a balance transfer (BT) offer from either Chase or Citibank (boooooooo!) practically every day.

(Who doesn’t?)

Normally, these checks find their way immediately into my shredder. Most of the time, I get BT checks on my lowest-limit credit cards—$1,200 and $2,000—or on my primary credit card. If I’m going to take out a BT, I’m not going to “waste” my time on a small balance like $1,000, nor am I going to take out a big BT on a credit card that I use everyday. (Why? So I can pay 12% on my purchase balance?)

Today, though, I found a very interesting offer in the mail from Chase on my second-highest limit card, on which I already have a low-interest (3.99% for life) BT. I’ve received BT checks on this account before, but usually the offers range from weak—4.99% for life—to pathetic—1.9% for six months, and then the purchase APR applies. However, I got two different offers today:

• 0% until 2/09 (yawn)
• 2.99% fixed for life

2.99% for life? Considering that the existing BT on the card is at 3.99%, it would be reasonable to expect future offers to have a higher interest rate, especially when you consider that payments apply to balances with lower interest rates first.

I wonder what my credit score is if I’m being offered a 2.99% balance transfer rate. I know people with good-to-excellent credit card scores that are offered 3.99% rates for life.

- (from Consumerist…just spotted a minute or so ago, that is) I normally don’t shop at Walgreens, usually because CVS deal hunting takes up most of my time as it is :P. However, if one of my local Walgreens pulled crap like this, I’d boycott all the Walgreens in the area for sure.

Cliffs: woman falls into diabetic coma near the checkout register, two nurses and an officer nearby administer OJ and sugar, someone pulls a glucometer off the shelf, woman is rushed to hospital, manager runs out in a hissy fit and demands that somebody pay for all the items.

Seriously? Mr. Manager got pissed off over the loss of an EIGHTEEN DOLLAR GLUCOMETER, as well as some OJ and sugar? From the way he acted (according to the nurse and officer), they used his Gluco-tech 5000 series Professional Blood Glucose counter (accurate to 0.0001%!), went to the appliance section, grabbed a high-end juicer, stole an orange that the manager was saving for a snack, juiced the orange, and gave the patient the juice.

Walgreens’ statement was priceless:

“We’re sorry for the misunderstanding. The store manager didn’t arrive on the sales floor until after the paramedics have left, so he didn’t realize a medical emergency had taken place.”

So the two frantic nurses, the officer, the missing glucometer, and the sirens in the distance, not to mention the obvious commotion in the store, weren’t enough of a clue that a medical emergency had taken place? Not to mention, I think a “misunderstanding” is a slight understatement. At least Walgreens was nice enough to offer a refund on the glucometer…

Question: if the store manager insisted that the accounts of the nurse and officer were wrong, why did he not attempt to explain what really happened?

I hate to imagine what would have happened if the woman had bled on the carpet. Would the manager have demanded compensation for the carpet shampooer he would have needed to clean up the stains?

- Quickly…

It’s about time the Spurs’ Big 3 finally showed up for a game in this series. For three quarters, it sure looked like the Hornets were well on their way to a monumental sweep. I still think the Hornets will win this series, and I like their chances in Game 4. Manu’s got a bum ankle, and Duncan hasn’t been nearly as effective as he has in years past. If the Hornets find a way to slow down Tony Parker, the Spurs are cooked.

For the first time all series, we saw the fluidity that the Spurs offense possesses at times: quick passes down low to Duncan, forcing the double team, followed by several passes to open shooters or cutters. And was that a Michael Finley sighting?

For years, the Spurs were called “boring” and “unwatchable,” but I became a passive fan of the team.

(I know, I know. BLASPHEMY! And BLAS-for-you! BLAS-for everybody in the world…)

I just loved how professional the team was—a Robert Horry hip check notwithstanding—and I became quickly impressed by how easily they were able to reload their teams to contend for championships each year. Of course, it helps to be able to build around a cornerstone like Duncan. As far as their boring offense is concerned, sure, running their offense through Duncan could be considered boring, but it was damn effective, was it not? And now that Tony Parker has flipped the switch and is utterly dominating games with his speed and ridiculous finishing ability, how can anyone call this team “boring” any more? Who wouldn’t like Parker v. Paul to go a full seven games?

As far as the other game tonight is concerned, how about them Cavs and the greatest player in the history of the NBA? Is it bad Cavs offense, or excellent Celtics defense? I refuse to say a little of both, and I’m giving credit where credit is due: to the Celtics’ defense. I know that the C’s had a highly rated defense, but after watching bits and pieces of these two games against the Cavs, I know see why. It’s not that LeBron’s settling for jumpers; it’s that LeBron has no choice but to take jumpers!

Should the Cavs lose this series (I actually had them winning in six, and would now like a mulligan :P), we can’t pin this one on LeBron. Cavs fans can start blaming the Celtics’ D, and I hope this doesn’t cost Cavs’ coach Mike Brown his job.

Until next time!

Tags: balance transfer, best buy, cavs, celtics, chase, chris paul, hornets, reboot loop, sprint, spurs, survey, tony parker, treo 755p by Peter
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